Queenie Chow, Lisa Morgan and Barbara Chesire-Chabbaga explain the concept of human-centred design and how it has been used in the public and private insurance sectors
This article was published in the March 2022 issue of The Actuary.
Queenie Chow, Lisa Morgan and Barbara Chesire-Chabbaga explain the concept of human-centred design and how it has been used in the public and private insurance sectors
This article was published in the March 2022 issue of The Actuary.