Research reports
Milliman Supplemental and Specialty Research
This article provides an overview of critical illness insurance: history, product description, and the three primary ways to offer critical illness coverage in the United States.
Listen to Ashlee Borcan and Jennifer Howard of Milliman discuss the past, present and future of critical illness insurance. This podcast is based on the article, “Critical Illness Turns 40!”
Innovation is not a skill, but a mindset that requires certain skills, according to interviews and focus groups with actuaries and firms doing the innovating.
The life insurance industry certainly has seen an increase in technologically savvy InsurTech companies joining its ranks.
Learn about five trends and creative approaches heading into 2022 for supplemental health benefits, on this episode of Critical Point.
Insurers start to target pet insurance due to high growth and the perception that it remains an untapped market.
Three key questions to identify what your strategy—or plan of action—should look like with your voluntary benefits plans
Our report on the supplement market shows the effects of COVID-19: Inforce premium rose only 1.2% to $62 billion in 2020 from 2019, but still a positive sign.
In 2019, Milliman conducted a variety of research projects to provide insight into the state of the U.S. supplemental insurance market.
How can insurers leverage these breakthroughs to address unmet consumer demand, successfully launch new insurance products, and drive down costs?
Data is a key component when you are attempting to identify opportunities and quantify the impact of innovative ideas.
For insurers, innovation is a key factor to increasing market share and improving customer retention.
Because insurance regulation moves slowly and innovation moves fast, a more flexible framework is needed for insurers to rapidly bring innovative products and services to market.
Small companies in the supplemental health products market need to understand the unique challenges these products present in order to compete effectively.
Changing consumer preferences and technology are driving much of the need for innovation and, as the emergence of COVID-19 has shown, the most vulnerable parts of an industrial sector can be quickly be brought down by an unexpected event.
As the insurance industry transitions to being more customer-centric, implementing claims integration will likely become a must-have feature.