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Publications
Read their latest work
Article
Engaging effectively: Leveraging project management expertise to improve the customer experience
19 March 2026 - by DaCoda Love, Rachel Ferguson, Kaitlin Schoewe
As healthcare organizations face increasing complexity in meeting customer needs, project management can support more consistent, high-quality outcomes.
Article
From complexity to clarity: Aligning operational processes to unlock risk adjustment insights
04 December 2025 - by Rachel Ferguson, Kaitlin Schoewe, Alex Geanous
We examine how leading healthcare organizations operationalize risk adjustment to improve accuracy, compliance, and financial sustainability.
Article
Optimizing risk adjustment operations: Collaborative solutions for Medicare Advantage, Medicaid, and ACA plans
12 November 2025 - by Rachel Ferguson, Kaitlin Schoewe, Alex Geanous
As the healthcare regulatory and financial landscape continues to evolve, a comprehensive, data-driven approach to risk adjustment is essential for organizational success.