Hector Palacios

CPC, QPA, TGPC, MBA

Consultant and Relationship Manager

Dallas, TX, US

Hector Palacios is a relationship manager and a defined contribution plan consultant for Milliman’s Employee Benefits Administration and Consulting Practice. Hector acts as a business partner and trusted advisor to his clients in this role. In addition, he leads client management and ensures that all administration deliverables exceed his clients’ expectations. Hector joined Milliman in 2020.

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Experience

Hector started his career in the financial service industry in 2002. He has provided expertise in risk management, employee benefits and retirement plans to his clients. Before joining Milliman, he worked as a relationship manager for The Standard Insurance. In that role, he worked closely with clients on all aspects of retirement plans—design, administration, operations, investments, education, compliance, and corrective actions.

Hector brings a deep understanding of 401(k), 403(b), 457(b), and defined benefit plans for both for-profit and not-for-profit clients. In addition, Hector’s experience as an English/Spanish bilingual retirement educator and communication consultant allows him to bring clients a unique perspective in his role as relationship manager.

Professional Designations

Certified Pension Consultant (CPC), American Society of Pension Professionals and Actuaries, ASPPA
Qualified Pension Administrator (QPA), ASPPA
TaxExempt and Governmental Plan Consultant (TGPC)

Education

BS, Finance & Computer Information Systems, California State University, Los Angeles, CA
MBA, Finance, California State University, Long Beach, CA

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Publications

Read their latest work

Article

Why a robust payroll process is pivotal to retirement and employee benefit programs

13 January 2026 - by Hector Palacios, Shanna Dykstra

Payroll integrity can help leverage data for strategic value and reduce risk.

Article

What should retirement plan sponsors expect from a managed account provider?

13 August 2025 - by Hector Palacios

We review seven things to consider when adding or evaluating managed accounts within defined contribution plan offerings.

Article

Demystifying self-directed brokerage accounts and non-traditional (specialty) assets in retirement plans

05 December 2022 - by Hector Palacios, Laurie Freas

Understanding, implementing, and utilizing the right tools to ensure proper administration of non-traditional assets in retirement plans.

Hector Palacios

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Experience

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Read their latest work

Why a robust payroll process is pivotal to retirement and employee benefit programs

What should retirement plan sponsors expect from a managed account provider?

Demystifying self-directed brokerage accounts and non-traditional (specialty) assets in retirement plans

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Hector Palacios

Experience

CHOOSE A LOCATION AND LANGUAGE