Melody Craff
PhD, MBA, MD, MS, MA, FAHM
Vice President, Strategic Analytics and Education
Seattle, WA, US
Melody Craff is a healthcare consultant in the Seattle office of Milliman and leads Strategic Analytics and Education services. She joined the firm in 2019. She specializes in clinical and operational analysis, strategy development, research, and business transformation for health care organizations.
Melody works with clients to help them evaluate strategic options and respond to new market opportunities. She is experienced in executive leadership for business and technological transformations, scaling innovations of products and services.
Experience
During her 24-year career in the healthcare industry, Melody has led healthcare organizations on a broad range of topics including:
- Assessing, developing, and implementing organizational strategies in clinical leadership, research, supply chain, and pharmacy
- Designing and launching programs focused on reducing cost and improving outcomes and integration across the health system
- Conducting and facilitating multi-stakeholder engagement in strategic planning, market analysis, and technical and operational problem-solving
- Developing and implementing business turnaround strategies to improve clinical, financial and operational performance, and growth of referrals and revenues
- Evaluating, designing, and implementing improvements in administrative operations
- Developing and adopting a standardized electronic health record for health systems across multiple states
- Developing and implementing contracting strategies, addressing physician and clinician preferences and new technologies
- Writing requests for proposals and managing vendor selection processes
- Developing and evaluating predictive models
Professional Designations
- FAHM Fellow Academy of Healthcare Management, America's Health Insurance Plans (AHIP)
Education
- MS, Strategic Management, University of Indiana (Scholastic Award)
- MBA, University of Indiana (Beta Gamma Sigma)
- PhD, Molecular Biology, University of Cambridge, U.K.
- MD (MB BChir), Medicine and Surgery, University of Cambridge, U.K.
- MA, Pharmacology, University of Cambridge, U.K.
Publications