Experience
Publications
Read their latest work
Article
Milliman analysis of total cost of care benchmarks
19 March 2025 - by Adam Singleton, Chris Tilley, Stuart D. Rachlin
We present a comparison of Blue Cross Blue Shield experience for commercial large group PPO networks to medical experience benchmarks.
Article
A different approach to collect patient deductibles and coinsurance—can it increase provider revenues and improve patient/member satisfaction?
21 January 2025 - by Adam Singleton, David C. Lewis, Chris Tilley
We explore how the healthcare industry can improve the complicated process for paying a commercial medical claim, a source of conflict between providers and patients.