Navigate today’s most pressing health industry challenges with a leading global expert by your side.
Meet growing needs for innovative insurance solutions while increasing operational health and improving compliance.
Deliver on the promises of the past and create smart solutions for the future.
Manage complex risks using data-driven insights, advanced approaches, and deep industry experience.
This is a place where your ideas and insights make an impact. Where an independent, entrepreneurial spirit is an advantage. And where diversity of thought and experience makes us who we are.
Data-driven insight. Deep expertise. Transformative innovation. Since 1947, Milliman has delivered intelligent solutions to improve health and financial security.
In liability claims management, computers have greatly increased the efficiency and volume of claims processed, but industry software falls short when it comes to managing claims that stay open for extended periods. Due to the complexity of these claims, it is often difficult to come to a comprehensive understanding of their current status and determine accurate long-term costs. In traditional systems, virtually all of the important information is found only in the adjustors ’ notes, which are time-consuming to read for the handlers and their supervisors.
LCase overcomes the common limitations of current industry systems by giving claims professionals the ability to easily review key information as they make day-to-day decisions when managing a claim.
LCase is designed to supplement existing systems for the small fraction of claims that stay open for extended durations—cases that ultimately account for the majority of all dollar benefits paid for injuries. The software is primarily set up for U.S. workers’ compensation, but LCase can easily be used with any other liability claim that pays long-term medical or wage-replacement benefits. Flexibility is built-in, with features such as:
LCase’s data fields and other key information can easily be linked to tables in your system, which minimises repetitive data entry and updating. The software uses a field structure that is national in scope, with terms that apply to basic U.S. workers’ compensation concepts. It avoids the use of unique state-specific terms unless they are critical for understanding the status of a claim.
The software makes claims management easier by:
Ask the tough questions. We’re ready for them.